• 24-hour hotline

• Calls taken by specialised doctors

• Telephone services are also provided in foreign languages

• Average response time for home visit: 30 – 45 minutes

• SOS DOCTORS respond to more than 20,000 calls monthly

• More than 4,000 patients are visited by specialised doctors monthly

• SOS DOCTORS remain in constant communication with their patients via telephone in order to monitor the progress of their health

• Complete patient records are kept in electronic way

• Coverage of special emergencies (air ambulance, ground ambulance dispatch, etc.)